{"id":458,"date":"2024-01-31T22:42:05","date_gmt":"2024-01-31T22:42:05","guid":{"rendered":"https:\/\/isla-seatours.com\/?page_id=458"},"modified":"2026-01-09T17:04:43","modified_gmt":"2026-01-09T17:04:43","slug":"faq-whale-sharks-isla-mujeres","status":"publish","type":"page","link":"https:\/\/isla-seatours.com\/es\/faq-whale-sharks-isla-mujeres\/","title":{"rendered":"Preguntas frecuentes sobre el tibur\u00f3n ballena en Isla Mujeres"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"458\" class=\"elementor elementor-458\" data-elementor-post-type=\"page\">\n\t\t\t\t<header class=\"elementor-element elementor-element-51a13be3 e-con-full e-flex e-con e-parent\" data-id=\"51a13be3\" data-element_type=\"container\" data-e-type=\"container\" id=\"next\">\n\t\t<div class=\"elementor-element elementor-element-23106acb e-con-full e-flex e-con e-child\" data-id=\"23106acb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-754b8e9 elementor-widget elementor-widget-heading\" data-id=\"754b8e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ Whale Sharks Isla Mujeres <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2b8fa333 elementor-widget elementor-widget-text-editor\" data-id=\"2b8fa333\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Here you will find the most common questions about our whale sharks tour in Isla Mujeres\u00a0 , if you don&#8217;t find your answer here, please contact us and we will help you. If you have any other question about any other tour please reach out to talk and to help you out with all your questions.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e06891 e-con-full e-flex e-con e-child\" data-id=\"5e06891\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-608de991 elementor-widget elementor-widget-heading\" data-id=\"608de991\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">reach out:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d9e890c elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"1d9e890c\" data-element_type=\"widget\" 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data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27cb3bd elementor-widget elementor-widget-accordion\" data-id=\"27cb3bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4171\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-4171\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do you offer refunds or guarantees for seeing whale sharks?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-4171\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-4171\"><p data-start=\"557\" data-end=\"625\">We do <strong data-start=\"563\" data-end=\"570\">not<\/strong> offer refunds or guarantees for whale shark sightings.<\/p><p data-start=\"627\" data-end=\"879\">Whale sharks are <strong data-start=\"644\" data-end=\"692\">wild animals living freely in the open ocean<\/strong>, and their presence can never be guaranteed. Any company promising guaranteed sightings or refunds is often creating unnecessary pressure on their crew to \u201cdeliver results\u201d at all costs.<\/p><p data-start=\"881\" data-end=\"922\">Unfortunately, this pressure can lead to:<\/p><ul data-start=\"923\" data-end=\"1019\"><li data-start=\"923\" data-end=\"959\"><p data-start=\"925\" data-end=\"959\">Ignoring marine park regulations<\/p><\/li><li data-start=\"960\" data-end=\"985\"><p data-start=\"962\" data-end=\"985\">Stressing the animals<\/p><\/li><li data-start=\"986\" data-end=\"1019\"><p data-start=\"988\" data-end=\"1019\">Unsafe or unethical practices<\/p><\/li><\/ul><p data-start=\"1021\" data-end=\"1112\">At Isla Sea Tours, we choose to operate <strong data-start=\"1061\" data-end=\"1090\">responsibly and ethically<\/strong>, always prioritizing:<\/p><ul data-start=\"1113\" data-end=\"1201\"><li data-start=\"1113\" data-end=\"1128\"><p data-start=\"1115\" data-end=\"1128\">Your safety<\/p><\/li><li data-start=\"1129\" data-end=\"1153\"><p data-start=\"1131\" data-end=\"1153\">Respect for wildlife<\/p><\/li><li data-start=\"1154\" data-end=\"1201\"><p data-start=\"1156\" data-end=\"1201\">Compliance with official conservation rules<\/p><\/li><\/ul><p data-start=\"1203\" data-end=\"1392\">Our goal is to offer a <strong data-start=\"1226\" data-end=\"1269\">genuine, respectful wildlife experience<\/strong>, not a forced encounter. This approach protects both our guests and the whale sharks that make this experience so special.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4172\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-4172\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are whale shark dangerous? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-4172\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-4172\"><p>They are not. That is why we call them Gentle Giants. This big fish is not dangerous or curious at all. They actually look like they do not care that you are swimming beside them if you respect their space while they are swimming around. You can feel 100% safe doing this experience. In almost 20 years of doing this tour we had never had an accident swimming with whale sharks.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4173\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-4173\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is the whale shark a shark or a whale? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-4173\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-4173\"><p>They are considered a shark but the truth is that the whale shark is the biggest fish in the ocean. They can grow up to 60 ft.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4174\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-4174\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">When is whale shark season in Isla Mujeres  Mexico?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-4174\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-4174\"><p>Season starts from May 15th to September 17th every year, but the best time is usually between mid-June and mid-August.\u00a0 We recommend you to book your tour with some days left once here so like that we can give you more options to find the best day on weather conditions and tour conditions to make it the best for you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4175\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-4175\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How many sharks are in the area?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-4175\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-4175\"><p>When we are very lucky we can find about 200-300 whale sharks in the same area. The record is about 700 in a single day. On a very good day we will spot around 50 to 100 whale sharks swimming around all the area.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4176\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-4176\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I touch the whale sharks?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-4176\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-4176\"><p>IT IS NOT ALLOWED TO TOUCH WHALE SHARKS. Its actually one of the most important regulations of this activity. We follow all the rules so like that we make the less impact to them.\u00a0\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4177\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-4177\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">It is 100% guaranteed to see the whale sharks in isla mujeres?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-4177\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-4177\"><p>There is no guarantee at all to find the whale sharks, they are free in the massive ocean. Normally we are able to find them and swim with them 98% of the times but there is still a possibility that we can not find them. In that case you will not have any refund of any kind in case we do not find them.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4178\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-4178\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I book a private tour? whats the difference with the shared one? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-4178\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-4178\"><p>Yes, you can book a private tour to swim with whale sharks in Mexico, Isla Mujeres for you and your family or friends. The big difference is the flexibility with the time and other features of the tour like the snorkeling, food, drinks etc.\u00a0<\/p><p>You will have a private boat and crew only for you and that will be way confortable and on your way. If you do not wat the private tour you only need to book the shared one.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-4179\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-4179\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is the number of people on board?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-4179\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-4179\"><p>we have the capacity of maximum 10 people per group\u00a0 + crew on board in whale shark tours. In our boats can fit in about 16 people so of course you will be safe and confortable while doing this activity\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-41710\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-41710\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do I need a really good swimmer?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-41710\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-41710\"><p>No, not at all. You can make this tour even if you are not a good swimmer. We have life vests and expert tour guides to help you out in the water.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-41711\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-41711\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">If the tour is cancelled due the weather conditions do I recive a total refund? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-41711\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-41711\"><p>Yes, you will get back all your money. But we recommend you to book the tour in the first 2 days of your vacations like that we can re-schedule your day tour to another if is possible for you.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-41712\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-41712\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I get seasick? do you recommend any medication?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-41712\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-41712\"><p>Yes you can get seasick if you are not used to sea motion thats why we recommend to you to take any medication that may help you with this. Be sure that you are not allergic to them so it is safe for you to take one or two right before your tour starts.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-41713\" class=\"elementor-tab-title\" data-tab=\"13\" role=\"button\" aria-controls=\"elementor-tab-content-41713\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do you provide pick up service from any hotel in Riviera Maya?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-41713\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"13\" role=\"region\" aria-labelledby=\"elementor-tab-title-41713\"><p>Yes we do! you only need to share to us where are you staying to schedule your pick up service early in the morning of your tour. Do not forget to get in touch to share that information is very important.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-41714\" class=\"elementor-tab-title\" data-tab=\"14\" role=\"button\" aria-controls=\"elementor-tab-content-41714\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What to bring to Whale Sharks Isla Mujeres? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-41714\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"14\" role=\"region\" aria-labelledby=\"elementor-tab-title-41714\"><p>Longsleeve shirts or any clothes that protects you from sun, towels, sandals, hats, extra cash money for tips , sunblock and sunglasses.\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-41715\" class=\"elementor-tab-title\" data-tab=\"15\" role=\"button\" aria-controls=\"elementor-tab-content-41715\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What if I want to cancel my tour? <\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-41715\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"15\" role=\"region\" aria-labelledby=\"elementor-tab-title-41715\"><p class=\"p1\"><b>CANCELATION AND REFUND Policy<\/b><\/p><p class=\"p1\"><b>100% refund will apply in the following cases:<\/b><\/p><p class=\"p4\">If the service is cancelled by the supplier. For example in case of bad weather and reschedule is not possible.<\/p><p class=\"p4\">If the cancellation is made at least 48 hours prior to the day of the tour.<\/p><p class=\"p4\">If a date change is requested at least 24 hours prior to the date of the tour and a new date cannot be agreed upon.<\/p><p class=\"p4\"><b>50% refund will apply:<\/b><\/p><p class=\"p4\">If the cancellation is made 24 hrs or less of the day before the tour.<\/p><p class=\"p4\">If a date change is requested 24 hrs or less on the day before the tour, and a new date cannot be agreed upon.<\/p><p class=\"p4\"><b>No refunds will apply:<\/b><\/p><p class=\"p4\">If the client does not show on the date and time of the tour with our previous cancellation<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Do you offer refunds or guarantees for seeing whale sharks?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p data-start=\\\"557\\\" data-end=\\\"625\\\">We do <strong data-start=\\\"563\\\" data-end=\\\"570\\\">not<\\\/strong> offer refunds or guarantees for whale shark sightings.<\\\/p><p data-start=\\\"627\\\" data-end=\\\"879\\\">Whale sharks are <strong data-start=\\\"644\\\" data-end=\\\"692\\\">wild animals living freely in the open ocean<\\\/strong>, and their presence can never be guaranteed. Any company promising guaranteed sightings or refunds is often creating unnecessary pressure on their crew to \\u201cdeliver results\\u201d at all costs.<\\\/p><p data-start=\\\"881\\\" data-end=\\\"922\\\">Unfortunately, this pressure can lead to:<\\\/p><ul data-start=\\\"923\\\" data-end=\\\"1019\\\"><li data-start=\\\"923\\\" data-end=\\\"959\\\"><p data-start=\\\"925\\\" data-end=\\\"959\\\">Ignoring marine park regulations<\\\/p><\\\/li><li data-start=\\\"960\\\" data-end=\\\"985\\\"><p data-start=\\\"962\\\" data-end=\\\"985\\\">Stressing the animals<\\\/p><\\\/li><li data-start=\\\"986\\\" data-end=\\\"1019\\\"><p data-start=\\\"988\\\" data-end=\\\"1019\\\">Unsafe or unethical practices<\\\/p><\\\/li><\\\/ul><p data-start=\\\"1021\\\" data-end=\\\"1112\\\">At Isla Sea Tours, we choose to operate <strong data-start=\\\"1061\\\" data-end=\\\"1090\\\">responsibly and ethically<\\\/strong>, always prioritizing:<\\\/p><ul data-start=\\\"1113\\\" data-end=\\\"1201\\\"><li data-start=\\\"1113\\\" data-end=\\\"1128\\\"><p data-start=\\\"1115\\\" data-end=\\\"1128\\\">Your safety<\\\/p><\\\/li><li data-start=\\\"1129\\\" data-end=\\\"1153\\\"><p data-start=\\\"1131\\\" data-end=\\\"1153\\\">Respect for wildlife<\\\/p><\\\/li><li data-start=\\\"1154\\\" data-end=\\\"1201\\\"><p data-start=\\\"1156\\\" data-end=\\\"1201\\\">Compliance with official conservation rules<\\\/p><\\\/li><\\\/ul><p data-start=\\\"1203\\\" data-end=\\\"1392\\\">Our goal is to offer a <strong data-start=\\\"1226\\\" data-end=\\\"1269\\\">genuine, respectful wildlife experience<\\\/strong>, not a forced encounter. This approach protects both our guests and the whale sharks that make this experience so special.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are whale shark dangerous?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>They are not. That is why we call them Gentle Giants. This big fish is not dangerous or curious at all. They actually look like they do not care that you are swimming beside them if you respect their space while they are swimming around. You can feel 100% safe doing this experience. In almost 20 years of doing this tour we had never had an accident swimming with whale sharks.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is the whale shark a shark or a whale?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>They are considered a shark but the truth is that the whale shark is the biggest fish in the ocean. They can grow up to 60 ft.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"When is whale shark season in Isla Mujeres  Mexico?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Season starts from May 15th to September 17th every year, but the best time is usually between mid-June and mid-August.\\u00a0 We recommend you to book your tour with some days left once here so like that we can give you more options to find the best day on weather conditions and tour conditions to make it the best for you.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How many sharks are in the area?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>When we are very lucky we can find about 200-300 whale sharks in the same area. The record is about 700 in a single day. On a very good day we will spot around 50 to 100 whale sharks swimming around all the area.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I touch the whale sharks?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>IT IS NOT ALLOWED TO TOUCH WHALE SHARKS. Its actually one of the most important regulations of this activity. We follow all the rules so like that we make the less impact to them.\\u00a0\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"It is 100% guaranteed to see the whale sharks in isla mujeres?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>There is no guarantee at all to find the whale sharks, they are free in the massive ocean. Normally we are able to find them and swim with them 98% of the times but there is still a possibility that we can not find them. In that case you will not have any refund of any kind in case we do not find them.\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I book a private tour? whats the difference with the shared one?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, you can book a private tour to swim with whale sharks in Mexico, Isla Mujeres for you and your family or friends. The big difference is the flexibility with the time and other features of the tour like the snorkeling, food, drinks etc.\\u00a0<\\\/p><p>You will have a private boat and crew only for you and that will be way confortable and on your way. If you do not wat the private tour you only need to book the shared one.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What is the number of people on board?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>we have the capacity of maximum 10 people per group\\u00a0 + crew on board in whale shark tours. In our boats can fit in about 16 people so of course you will be safe and confortable while doing this activity\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do I need a really good swimmer?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>No, not at all. You can make this tour even if you are not a good swimmer. We have life vests and expert tour guides to help you out in the water.\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"If the tour is cancelled due the weather conditions do I recive a total refund?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, you will get back all your money. But we recommend you to book the tour in the first 2 days of your vacations like that we can re-schedule your day tour to another if is possible for you.\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I get seasick? do you recommend any medication?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes you can get seasick if you are not used to sea motion thats why we recommend to you to take any medication that may help you with this. Be sure that you are not allergic to them so it is safe for you to take one or two right before your tour starts.\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Do you provide pick up service from any hotel in Riviera Maya?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes we do! you only need to share to us where are you staying to schedule your pick up service early in the morning of your tour. Do not forget to get in touch to share that information is very important.\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What to bring to Whale Sharks Isla Mujeres?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Longsleeve shirts or any clothes that protects you from sun, towels, sandals, hats, extra cash money for tips , sunblock and sunglasses.\\u00a0<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What if I want to cancel my tour?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p class=\\\"p1\\\"><b>CANCELATION AND REFUND Policy<\\\/b><\\\/p><p class=\\\"p1\\\"><b>100% refund will apply in the following cases:<\\\/b><\\\/p><p class=\\\"p4\\\">If the service is cancelled by the supplier. For example in case of bad weather and reschedule is not possible.<\\\/p><p class=\\\"p4\\\">If the cancellation is made at least 48 hours prior to the day of the tour.<\\\/p><p class=\\\"p4\\\">If a date change is requested at least 24 hours prior to the date of the tour and a new date cannot be agreed upon.<\\\/p><p class=\\\"p4\\\"><b>50% refund will apply:<\\\/b><\\\/p><p class=\\\"p4\\\">If the cancellation is made 24 hrs or less of the day before the tour.<\\\/p><p class=\\\"p4\\\">If a date change is requested 24 hrs or less on the day before the tour, and a new date cannot be agreed upon.<\\\/p><p class=\\\"p4\\\"><b>No refunds will apply:<\\\/b><\\\/p><p class=\\\"p4\\\">If the client does not show on the date and time of the tour with our previous cancellation<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/header>\n\t\t<div class=\"elementor-element elementor-element-15c2221b e-con-full e-flex e-con e-parent\" data-id=\"15c2221b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e453315 elementor-widget elementor-widget-heading\" data-id=\"3e453315\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Contact us.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e9e7d1b elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5e9e7d1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fill out the contact form below, and let&#8217;s start planning your dream tour today. Your island experience awaits!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b40b1b elementor-button-align-start elementor-widget elementor-widget-form\" data-id=\"7b40b1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contact Form\" aria-label=\"Contact Form\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"458\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"7b40b1b\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Isla Sea Tours\" \/>\n\n\t\t\t\n\t\t\t<div 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name=\"form_fields[field_d1ea073]\" id=\"form-field-field_d1ea073\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Last Name*\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail Address*\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Email Address*\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_e6c9299 elementor-col-50\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label 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class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21bbeb9c elementor-absolute elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"21bbeb9c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon elementor-animation-shrink\" href=\"#elementor-action%3Aaction%3Dpopup%3Aclose%26settings%3DeyJkb19ub3Rfc2hvd19hZ2FpbiI6IiJ9\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" id=\"e58557d6-aa1b-4b0c-8bc5-8e259947a37c\" data-name=\"Layer 1\" width=\"11\" height=\"11\" viewBox=\"0 0 11 11\"><polygon points=\"6 5 6 0 5 0 5 5 0 5 0 6 5 6 5 11 6 11 6 6 11 6 11 5 6 5\" style=\"fill-rule:evenodd\"><\/polygon><\/svg>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ Whale Sharks Isla Mujeres Here you will find the most common questions about our whale sharks tour in Isla Mujeres\u00a0 , if you don&#8217;t find your answer here, please contact us and we will help you. If you have any other question about any other tour please reach out to talk and to help [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1019,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-458","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>&gt; FAQ Whale Sharks Isla Mujeres | Isla Sea Tours<\/title>\n<meta name=\"description\" content=\"FAQ Whale Sharks Isla Mujeres 2025. 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