Privacy Notice

Data controller: Juan Leandro Cervera Ramírez, doing business as Isla Sea Tours, Av. Jesús Martínez Ross s/n, Col. Salinas, 77400 Isla Mujeres, Quintana Roo, Mexico.

What we collect

Name, email, phone, number of guests, booking date and tour, and any health information you choose to share for your safety. Payments are processed by Stripe and PayPal; we do not store your card numbers.

What we use it for

To manage your booking, contact you about your tour, process payments and refunds, keep you safe during the activity, and meet legal and tax obligations. With your consent only: to send you offers and ask for feedback. You can say no at any time.

Who we share it with

Only the services we use to run your booking (Bookeo, Stripe, PayPal) and authorities when the law requires it. We never sell your data.

Your rights

You can ask to access, correct, delete or object to the use of your data, or withdraw your consent, by writing to hola@isla-seatours.com. We reply within 20 business days.

Cookies

Our website uses cookies for statistics (Google Analytics, Microsoft Clarity). You can block them in your browser.

Last update: November 9, 2026.